Proxy connection failed / test failed

Updated on 2024-03-25 About 3 min read

Troubleshooting steps

  1. Check the whitelist: If it is API extraction mode or some static IPs, your current public IP must be added to the whitelist in the console.
  2. Check network connectivity: Enter ping gate.mantaproxy.com in the local terminal to confirm whether it can resolve and connect to the server.
  3. Check ports: Make sure your firewall or router isn't blocking 7000 or other proxy ports.
  4. Check account status: Confirm if you have exhausted your traffic or if your IP has expired.

If you use a fingerprint browser, please try to click "Check Network" to view the specific error code.

Was this article helpful?

Your feedback helps us improve our documentation.