Failure to receive the verification code may be caused by the following reasons:
- Junk: Be sure to check the Spam/Junk folder.
- Mailbox blocking: The corporate mailbox firewall may have blocked the email. It is recommended to use general mailboxes such as Gmail and Outlook.
- Send frequency: Do not click Send frequently. Wait 60 seconds and try again.
If you still fail after multiple attempts, please contact customer service for manual assistance.